Question: What is Owlet’s customer service number?Īnswer: If you’re calling from the US, you can contact Owlet by phone: (844) 334-5330.A powerful and innovative feature set Built for developers, by developers. Owlet also offers a free 45 days return and full refund policy if you don’t like the device. We recommend you contact Owlet if you experience any issue with your model after purchase. Question: What is the Owlet Smart Sock 2 warranty?Īnswer: The Owlet Smart Sock 2, comes with a standard one year warranty.If the manufacturer maintains the same release cycle, a new model might be in the work for 2019. The Owlet Smart Sock 1 came out in 2015 and was replaced two years later by the Owlet Smart Sock 2 in 2017. Question: When will the Owlet Smart Sock 3 be released?Īnswer: There has been no official announcement for the release date of the Owlet Smart Sock 3 yet.The yellow alarm is a nursery song and the red alarm is a loud and obnoxious ring. If the sock is not placed correctly, it will pulse a yellow alarm to inform you that you should adjust it. Oxygen levels falling below 80% will also set off an alarm. Question: What heart rate levels will set off the alarm?Īnswer: Heartbeat under 60 and over 220 will set off the Owlet Smart Sock alarm.Question: Is there any monthly subscription fee to the Owlet mobile app?Īnswer: No.There is an Owlet iPhone app and Android app. Question: Does the Owlet Smart Sock 2 have an iPhone App?Īnswer: Yes.You’ll need to purchase a separate kit for two children. The Owlet Smart Sock 2 base can only be paired with one sock at the moment. Question: Can I use more than one Owlet sock at a time with my twins?Īnswer: No.Owlet Smart Sock 2 Baby Monitor: Most Frequently Asked Questions You’ll find the blue socks here and the pink socks here. Additional socks can be purchased on Amazon if needed. The socks should be gently hand washed to avoid damaging the internal components with just cold water. We recommend that you alternate from one to the other each night. It can be placed on both the left and right feet, whichever you prefer. The fabric socks are made with cotton and they wrap softly, yet firmly, around your baby’s foot to keep the monitor in place. The base station can be placed up to 100 foot / 30 meters away from your baby (read more on the actual range below). The sock has a small Bluetooth transmitter that sends your baby’s heartbeat and oxygen levels to a base station that will then alert you if something appears wrong. They will fit most infants from 0-18 months or 6-25 pounds. The socket is very comfortable and breathable that it shouldn’t bother your baby at all. We have to give kudos to Owlet for packing so much technology in such a light and small device. That’s nice if you’re not sure that it’s the right fit for your baby. If you’re not happy with the Smart Sock 2 within 45 days of receiving it, you can return it and receive a full refund. Oh, and it’s worth noting that Owlet has a “Love it or return” policy. The Eufy SpaceView is our preferred option at the moment, but have a look at our list of the best 2020 baby monitors if you want to compare the various models available. Especially once your baby is over 12 months old and the risks of Sudden Infant Death Syndrome (SIDS) are significantly reduced.Īs a result, the best is probably to combine the Owlet sock with a separate video baby monitor. If you have reasons to be concerned about your baby’s heartbeat and oxygen level, you should seriously consider the Owlet Smart Sock 2.īut from our experience, having an audio and video feed of what’s going on in your child’s bedroom is more useful on a day to day basis. And we want to see more of these in the future. Overall, we really like the capabilities of the Owlet sock. You don’t need to connect the Owlet sock to your WiFi, but it does provide a lot more information than the base alone. You can connect the base station to your WiFi network if you want to also receive the alert on your mobile phone via the Owlet app (more on that below). The information is then sent from the Owlet Smart Sock on your baby’s feet to a base station via Bluetooth to alert you immediately if something appears wrong.
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